North-West College is seeking a High School Admissions Representative.

We are a Private Post Secondary Vocational College with eight campuses located in Southern California and one in Las Vegas, Nevada geared toward training students for various careers in the healthcare field. Our everyday mission is to train students in short term programs for gainful employment.

This position is based out of Santa Ana but require travel to Long Beach and Riverside.

POSITION SUMMARY:
Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective High School students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies and regulations.
 
JOB FUNCTIONS:

• Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment and the academic file.
• Adheres to company Admissions Code of Ethics, policies and procedures
• Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
• Works compliantly within federal and state regulations.
• Contacts prospective high school by telephone or email to set appointments for interviews.
• Provide superior customer service when interacting with prospective high school students on  the phone, in writing, by email and/or in person.
• Assists and discusses the benefits of education with prospective high school students.
• Follow-ups with high school students to ensure all obstacles have been overcome, the prospect attends orientation prior to the start date and the prospect has a positive experience.
• Completes follow-up activities with enrolled high school students.
• Produces personally developed inquiries and helps increase SEC referrals.
• Ensures a positive work environment that puts the needs of the student first while fostering a team oriented approach in coordinating student needs with other departments.
• Takes part in campus, departmental, and company events.
• Inputs all activity into database management system in a timely and accurate manner
• Actively participates in training and development as needed both in a group and individually.
• Submits required reports and projects in a timely manner. Maintains and organizes file leads and enrollment paperwork.
• Represents the campus accurately and upholds Company values at off-site events
• Performs other duties as assigned

 KNOWLEDGE AND SKILLS:

• Possess knowledgeable of and stays current on program offerings.
• Demonstrated ability to meet and exceed sales goals in a fast paced environment.
• Demonstrated skills in facilitating and modeling a strong customer service orientation.
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to project a professional image in person, over the phone and in writing.
• Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
• Strong organizational skills.
• Capacity to work in a fast-paced environment and be a self-starter.
• Ability to focus on specific quantifiable goals for achievement.
• Possess a strong drive to achieve assigned goals.
• Ability to work within a team and be a team player.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required.
• Must have previous face-to-face sales, marketing or customer service experience.
• Previous work experience in post-secondary college preferred.